All our wines are custom labeled per order and are not returnable. If your wine arrived damaged due to shipping or you received an incorrect item, please contact us within 7 days of receipt by telephone at (978)297-5477 or by email at firstname.lastname@example.org so that we may further assist you. Our office hours are Monday through Friday 9am to 4pm EST.
return tag will be provided and sent to the customer for any returns
allowed. Customer will be credited for any returned product upon
receipt of the product in our shipping warehouse. For product that is
returned without proper authorization, no shipping charges will be
refunded and a 20% re-stock fee will be deducted from refund credited.
All refunds and/or credits will be applied to the same credit card used
for the original transaction.